Terms & Conditions
NLC is not responsible for any damage or loss, direct and / or indirect, deriving from the sale of goods and services offered in the catalog published on the Newlacecu website, also for delayed and / or non-delivery of the product, nor for the correspondence of the goods the specifications published on the site, nor for any other fact not directly attributable to Newlacecu.
The technical information posted on the Newlacecu website, in the field of maintenance products, is derived from the information published by the manufacturers of the goods included in our catalog. Nlc, therefore, reserves the right to modify / adapt the technical and dimensional information of the products in the catalog, based on what will be communicated by the manufacturers of maintenance goods, even without any prior notice.
In the product catalog published on the “Newlacecu” website, because access and the possibility to forward an online order, modify the availability of the product in real time, Nlc does not guarantee the certainty of assignment of the ordered goods.
RISK AND PROPERTY
The goods are shipped in free port; in the event that the goods were sent to the assigned port, upon indication of the customer, the risk is to be considered to be borne by the customer from the delivery of the goods to the carrier from its warehouses. At the time of delivery of the goods, the customer must verify the integrity of the packages and the quantitative and qualitative correspondence. In case of discrepancy, the same must be reported within seven days by e-mail or registered letter a.r., to NLC to the reference commercial. Even if the packaging is intact, the goods must be checked within seven days of receipt. Any occult anomalies, must be reported in writing by mail or registered letter a.r .. Any report beyond the aforesaid terms, will not be taken into consideration. For each declaration, the customer assumes full responsibility for what has been declared.
Orders are accepted only via the Internet (on-line), by e-mail. The customer who sends the order via the Internet will receive, at the end of the procedure, a communication confirming the order, or by e-mail (E-mail), indicating the relative order number;
All prices entered on the site, in the relevant column, are inclusive of VAT prices. Prices can be changed at any time without prior notice.
The goods supplied must be paid by Advance Bank Transfer, credited to the Poste Pay Card in advance, by credit card through the PAYPAL circuit, to be confirmed by order. Except for different conditions that must be agreed in writing with NLC.
Any complaints can be communicated via e-mail.
RIGHT OF WITHDRAWAL
NLC recognizes the right of withdrawal as foreseen by the current legislation D.lgs 206/2005. The deadline to make use of this right is 10 working days within which the customer is required to inform us: 1. By registered letter with return receipt. 2. By email. To exercise the right of withdrawal it is necessary that: 1. the customer expresses his wish to avail himself of the right of withdrawal in the manner described above. 2. The purchased good is intact and returned in its original packaging. 3. The product is returned in the times and in the manner described above. 4. The delivery costs are charged to the customer himself. 5. The goods once arrived at our warehouse, will be examined to assess any damage or tampering not caused by transport. 6. After checking the integrity of the goods, we will re-credit the amount already paid in the same way you paid for it. 7. The refund will be made no later than 30 days from receipt of goods. 8. The only costs charged to the customer are those related to the return of the product. In the event that the customer opts for the replacement of the product, the costs of sending the new product will be at his charge.
TEXT IMAGES AND GRAPHICS
Unauthorized copying of images and graphics regarding the “Newlacecu” site is punishable by law.
For all purchases it is always valid the Money Back Guarantee. NLC declares that the delivered products comply with those present and described in the on-line catalog. Any obvious defects must be reported by the Customer as provided for by Legislative Decree n. 206 of 2005 art. 132.
NLC reserves, at its sole discretion, the right not to proceed with the shipment of the goods, even after accepting the order, to those customers who are out of trust, or with unresolved or in litigation.
IT IS THE RIGHT OF THE SELLER TO ASK AT THE MOMENT OF THE ORDER OF THE COPY SCANNER OF A DOCUMENT OF IDENTITY OF THE BUYER.
IF ON THE REQUEST THE BUYER REFUSED TO SEND IT AND THE BUYER’S RIGHT REFUSE THE PAYMENT AND THE SAME ORDER.